B2B SaaS UX Audit: Find Where You Lose Users and Budget in 60 Minutes

Website & app audit
€290 · No surprises
+ Report written within 24 hours
Book now €290 I have questions first.

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Secure payment via Stripe · Confirmation within 24 hours · If I can't help you, I'll let you know first.

What is a UX Business Audit: Rapid Diagnosis to Optimize Conversion and Retention

You have a product that doesn't convert as it should. You've already wasted development cycles on A/B testing that didn't move the needle. Your product team knows there's a problem, but they don't know exactly where and how much it costs each day of inaction.

In 60 minutes of structured work, I bring home the diagnosis that your analytics tools fail to give you: the precise point at which your product loses users, the root cause of the problem, and the three concrete actions that the team can start implementing tomorrow morning without rewriting everything from scratch.

15+ years in B2B SaaS, B2B/B2C automotive marketplace, fleet management, industrial IoT. I've seen the same pattern of errors on products from 50 to 200,000 users. I know where to look.

What UX Business Audit includes: Deliverables and Session Outputs

The following is the list of items used:

Pre-call screening

Before the session, I self-analyze your product: mainstream, onboarding, conversion funnel, CTA, copy. I'm coming to the call already with precise assumptions, not generic questions. This is the time you don't pay twice.

60 minutes of live

Structured call where I analyze the product with you in real time. Surgical questions about business goals, metrics available, technical constraints on the team. No more chatter. Every minute has a purpose.

Written reports · 24 hours

Document delivered within 24 hours of the call. Three intervention priorities written in technical language, with estimated impact on conversion or retention, recommended solution and implementation notes for your development team. It's not a PowerPoint slide.

How the UX audit process works: from booking to report

Proceedings

An effective audit, not a sudden one. Each stage is designed to maximize the signal and minimize the noise. That's exactly what happens after you press "book".

1

Payment and confirmation

Stripe is processing the payment of €290. Once the payment is complete, I'll contact you within 24 hours to agree on the date and time of the session, and collect the link to the product to be analyzed.

2

Self-assessment prior to call

Before the session, I explore the product as a real user. I document the friction patterns without you guiding me. That makes the call three times more efficient.

3

Diagnostic session · 60 minutes

Structured video call. I'll make the assumptions, you bring the business context and the available data. Fast validation, accurate decisions.

4

Report delivered within 24 hours

Technical document with three intervention priorities. It's written for those who have to implement it, not for those who have to submit to the board. Each point includes: problem, cause, solution, estimated impact.

Who is Suitable for UX Business Audit: SaaS, Marketplace, Startup, Scale-up

Suitable if

I don't work with everyone. Auditing works when there is a real digital product, data available and the will to implement emerging priorities. If you're looking for validation for decisions already made, I'm not the right person.

✓ You have a live B2B or B2C SaaS product with at least 500 monthly active users.
✓ You've got conversion or retention metrics that don't perform as expected.
✓ Your development team has the ability to implement interventions in the next sprint.
✓ You're a founder, product manager, or CTO with product decision-making authority.
✓ You're willing to share analytics data, screen recordings and user feedback available.
✗ I'm not suitable for: stage ideas, projects without development budgets, who just want to confirm their assumptions.

Frequently Asked Questions on UX Business Audit: Format, Delivery, Payment

FAQs
Can I pay after the session?
No, I'm not. The payment of €290 is made before booking via Stripe. The session is confirmed only after payment. This is non-negotiable: it ensures that both parties have skin in the game and that the call is productive from the first minute.
What happens if the product is NDA or has sensitive data?
Sign the NDA upon request before the session. I usually work with B2B enterprise products, fleet management and industrial IoT where confidentiality is standard. The technical and business details are not left out of the session.
Is 60 minutes really enough for a useful diagnosis?
If the session is properly prepared, yes. The pre-call screening I do automatically eliminates the orientation time. I come up with a set of assumptions; the session is about validating them with your business context, not understanding how the product works from scratch. 15 years of pattern recognition on similar products helps.
Does the report include a mockup or prototypes?
No, I'm not. The UX Business Audit report is a written document with three technically documented intervention priorities. If it turns out that you need deeper design work -- prototyping, redesigning flows, designing systems -- that's handled as a separate project. See all services →
Can I get my team involved in the session?
Yeah, up to three people on the same team. Having a product manager and a developer on the same call makes the report much more deployable. Advised, not required.
What if I'm not happy with the report?
If the report you submit does not contain actionable priorities for your specific context, please schedule a free follow-up session to learn more. I don't offer refunds on the service provided, but I guarantee that the work has a concrete output.

The problem doesn't solve itself.

Every day of indecision has a real developmental cost. The audit quantifies it. Then you decide if the surgery's worth it.

Book the Audit · €290 I want to know more.

Related services: Handoff Review, Zero-to-One prototyping, design system architecture

Related services

The audit identifies the problems. These services solve them. The natural pathway after a diagnosis.

A2 · File revision The Handoff Review from €400

Your Figma file is not ready for development. The developers will rebuild it on sight. I review every component, every stream, every token and deliver a handoff file that the development team can follow without questions.

B1 · Prototyping Zero-to-One Prototype from €3,500

From the idea to the interactive prototype that can be tested with real users. Before you invest months in development, validate the assumptions with data. Designed to be presented to investors or tested with your target users.

B2 · Scalability Design system architecture from €5 000

If the audit has found visual inconsistency and prolonged development times, the cause is the absence of a design system. I design the documented component library that halves your team's sprint one time.